Benefits Coordinator

Job Title: Benefits Coordinator (Part Time Position)

Reports To: Executive Director

Location: San Bernardino

Position Summary:

The Benefits Coordinator will lead the Rolling Start’s efforts to enroll consumers into programs Cal Fresh- (AKA Supplemental Nutrition Assistance Program), Cal Works, and Medical. This position will work with the Executive Director/Program Manager to conduct outreach and enrollment activities while promoting a culture of healthy living and motivating participants to take action and enroll. The Benefits Coordinator will enroll income-qualified people who reside in our service area. These responsibilities also include creating and maintaining a strong partnership between food banks and other community organizations and agencies with a focus on people with disabilities and older adults in order to provide exceptional outreach and assistance to consumers in need of these benefits. The Benefits Coordinator will maintain an up‐to‐date knowledge and understanding of these programs and tracking requirements

Skills & Qualifications:

• Two (2) years of college in Human Services or knowledge of Cal Fresh and other government programs;
• Experience in public speaking and customer service;
• Demonstrated knowledge of the Independent Living philosophy, disability issues and culture;
• Working knowledge of SSI, SSP, and other social security benefits;
• Experience working with community-based/nonprofit organizations helpful;
• Ability to handle multiple tasks, work with diverse groups of individuals, and meet deadlines;
• Must have dependable transportation for travel throughout the service area and occasionally other parts of the State of California;
• Ability to set own priorities and work independently;
• Professional written and oral communication skills. Knowledge of social media helpful;
• Proficiency with Microsoft Office programs;
• Fluent in English; Spanish and Sign Language a plus;
• Customer Service—demonstrates the ability to respond with a high degree of urgency to the needs and requests of others, internally and externally. Understand the impact of your work and attitudes on others. Have empathy and be able to work with diverse groups of people;
• Maintain constructive relationships and demonstrate respect for everyone contacted;
• Accurately provide and receive information in oral and written communications;
• Provide ideas, opinions, or information in an articulate, professional way;
• Willingness and ability to adjust to changing conditions and priorities;
• Contribute to a positive, action‐oriented work environment.

Work Conditions:

The physical demands may vary. The noise level of the office working condition is low to moderate: mostly indoors, occasionally outdoors:
moderate amount of travel: local, regional and statewide. Must be able to sit for a long period of time and handle multiple tasks at one time.

Rolling Start, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Persons with disabilities are strongly encouraged to apply.