Job Title: Office Manager (FT/Non Exempt)
Reports To: Executive Director
Location: San Bernardino
The Office Manager coordinates and oversees administrative duties as directed by the Executive Director (ED) to ensure that the office operates efficiently and smoothly. Their responsibilities include but are not limited to, managing the front office phones, greeting visitors, managing office supplies, administrative tasks, and coordinating food distribution.
The Office Manager is highly organized and self-motivated, and has excellent attention to detail. Additionally, they model, foster and when needed can teach independent living skills to people with disabilities and older adults who are focused on living more independently within their communities.
Essential Duties and Responsibilities:
Demonstrates commitment to RSI and to the vision, mission, and management philosophy of the agency;
Has knowledge of state and federal regulations governing programs offered by the agency and promotes the Independent Living Philosophy, appropriate to this position;
Adheres to agency policies and procedures – particularly those dealing with confidentiality – in all aspects of agency operations;
Participates in developing and sustaining a healthy organizational culture based on safety, mutual respect, and open communication;
Is reliable, organized, and able to work independently, meets deadlines, and is supportive of other employees and the administration;
Is able to define problems, collect data, establish facts, and draw conclusions, appropriate to the position held;
Presents a professional and business-like demeanor and appearance;
Possess the personal skills needed to interact effectively and diplomatically with consumers, staff, volunteers, and members of the community;
Will be required to maintain accurate and detailed records; documenting, in particular, service to consumers;
Flexibility to work remote as needed or required by Rolling Start, Inc.
Specific Duties and Responsibilities:
Prepare routine correspondence as assigned;
Responsible for reception duties, such as answering phones and directing inquiries, coordinating back up and/or volunteer support;
Preparing new employee and volunteer files;
Assist the Executive Director in research and preparation of reports;
Order & track office supplies in keeping with established monthly budget;
Perform general clerical duties including photocopying, fax and mailing and shipping;
Monitors postage inventory and purchases as needed;
Handle requests for information and data and follow up with appropriate staff member;
Strong organizational skills, detail oriented, ability to prioritize, and multi-task;
Detail oriented and committed to meeting deadlines;
Good communication (written and verbal), and interpersonal skills;
Education and/or Experience:
The emotional effort varies, but can be challenging. Occasionally there are short deadlines and periods of high activity/demand. The position requires interacting with persons with a variety of disabilities, methods of communication, and behaviors.
Within the office the job is primarily sitting with movement required to the file cabinets, copiers, fax machine, and answering of the phones. Must be able to pick up boxes of food and produce; as well as put food bags together for consumers and carry them out to consumers. May be asked to coordinate and support outreach events throughout San Bernardino County.
Bilingual English/Spanish required;
Good grammar skills in both languages required.
Other Skills and Abilities:
Rolling Start, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Veterans, people with disabilities and older adults encouraged to apply.
Alternate formats available upon request.