TBI Specialist

Job Title: TBI Specialist (FT/Non Exempt)

Reports To: Program Manager

Location: Inyo or Mono County (exact location TBD)

Rolling Start, Inc., Center for Independent Living (RSI) is a 501 c (3) not-for-profit organization that provides advocacy and services to people with all types of disabilities. The mission of RSI is to educate and empower people with disabilities to achieve the independent life of their choice. We have been serving San Bernardino, Inyo, and Mono Counties for 44 years.

Position Summary:

The TBI Specialist will provide services that promote independent living to persons with traumatic brain injuries (TBI) to live more independently within their community, by providing TBI core services including supported living, community reintegration, vocational support, informational and referral, and professional and public community education and outreach. Direct services will include housing, peer support, support, case management, independent living skills training, benefits planning, transition, and individual advocacy services. Core services may be provided in the office, community, or home through in-person, virtual, or through telephone contact.

Essential Duties and Responsibilities:

The following requirements represent RSI’s desired knowledge, skill, and/or ability. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

  • Provide the core services to survivors of TBI: supported living services, case management, community reintegration services, vocational supportive services, information, and referral; individual advocacy; housing assistance, peer support, and independent living skills training.
  • Utilization of a person-centered planning process to assist individuals and their families in the development of an individual service plan integrating his/her goals and priorities.
  • Provide information, support, and training to assist consumers in achieving stated independent living goals in their individual service plan and/or make referrals to appropriate resources and agencies.
  • Provide enhanced information and assistance by working with the consumer to identify the individual’s long- and short-term needs, identifying resources to meet those needs, providing referrals to identified resources, and, where appropriate, providing warm hand-offs, and following up to ensure a consumer’s needs have been met.
  • Obtain, evaluate, and document comprehensive information related to community-based TBI-related long-term care services and supports (LTSS) and develop a framework of possible options available that allow individuals and stakeholders to make informed choices.
  • Provide case coordination services as requested by consumers and/or as required by the funding source. Make a minimum monthly follow-up contact with all consumers who have an open file.
  • Provide vocational services, including skills development to identify and overcome barriers to employment, pre-vocational, and educational services as requested by consumers and to individuals under or unserved by existing vocation rehabilitation services.
  • Create and maintain confidential files on consumers who request ongoing services: complete intake assessment and periodic statistical data collection forms: prepare case notes: document service requests and services provided: and complete other paperwork as required.
  • Maintain accurate, comprehensive, and confidential case records of services requested and provided utilizing Q90 CIL Suites as directed with RSI’s consumer service records policies and procedures, and standards, indicators, and assurances as required in Title VII of the Rehabilitation Act and corresponding regulations, as well as funding source requirements.
  • Submit all required records and reports in an accurate, legible, and timely manner.
  • Participate in TBI community education activities that promote awareness of the issues faced by survivors of brain injuries.
  • Keep daily logs and prepare monthly and quarterly statistical information in an accurate and timely fashion as required by the funding source.
  • Collect, read, summarize, and disseminate information on local resources issues and legislation relevant to persons with brain injuries.
  • Provide peer support services and information on TBI groups and activities to consumers.
  • Be available to interact with consumers and co-workers regarding independent living issues.
  • Learn and follow RSI’s policies and procedures. Convey the independent living philosophy and principles of consumer control, equal access, and equal opportunity throughout the delivery of services.
  • Work on assigned projects as a member of a team.
  • Be available to work occasional evenings and weekends.
  • Maintain practices that protect the safety and health of consumers and co-workers.

Required Position Specifications:

  • Demonstrated knowledge of issues faced by survivors of brain injury and of community resources and disability culture.
  • Demonstrated skills in organization, time management, working independently, and communication with persons with diverse backgrounds and communication styles.
  • Demonstrated good written and verbal skills.
  • Demonstrated commitment to teamwork and promoting understanding of brain injury concerns in diverse audiences.
  • Familiarity with general office procedures and office equipment, and with statistical data collection.
  • Personal experience with disability preferred. Familiarity with independent living philosophy preferred.
  • Must have reliable transportation, valid driver’s license, and current insurance.


  • Ability to protect the confidentiality of consumer information.
  • Ability to present information and ideas clearly, both orally and in writing, and to understand and retain information and ideas presented orally and/or in writing;
  • Ability to establish and maintain friendly and professional working relationships with head injury survivors and family members, the general public, and agency personnel, in both group and individual interactions.
  • Ability and willingness to work with a wide range of people with and without disabilities, including people/families in crisis.
  • Ability to take initiative and, after completion of training, to work away from the office and with limited direct supervision.
  • Sensitivity to issues concerning diverse cultures and people with a range of disabilities.
  • Ability to operate a keyboard and a computer.

Other Skills and Abilities:

  • Ability to visit consumers at nursing homes, in their homes, and in other settings. Understand and convey the concepts of independent living.
  • Ability to exercise initiative, ingenuity, and sound judgment in providing consumer services and participating in community education, advocacy, or awareness projects. Ability to work effectively with community resource agencies and/or staff.
  • Bilingual Spanish and English desirable.
  • Knowledge of ASL and appropriate communication with Deaf and Hard of Hearing.
  • Ability to become conversant in the Olmstead Decision and Americans with Disabilities Act.

Education and/or Experience:

  • BA Degree in Social Work, Human Services, or related field required or experience equivalent.
  • Two years working in a field of work that promotes independence for people with a variety of disabilities including TBI and experience with disability issues preferred.
  • Volunteer Experience accepted.

Working Conditions:

The emotional effort varies but can be challenging. Occasionally there are short deadlines and periods of high activity/demand. The position requires interacting with persons with a variety of disabilities, methods of communication, and behaviors and may occur in an office, consumer homes, or community.

Physical Demands:

Within the office, the job is primarily sitting with some movement required to the file cabinets, copiers, fax machine, and answering of the phones. May need to pick up boxes of food and produce; as well as put food bags together for consumers. Will be asked to coordinate and support outreach events throughout Inyo, Mono, and underserved areas of San Bernardino County.

Rolling Start, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Veterans, people with disabilities, and older adults are encouraged to apply.

Alternate formats are available upon request.


Medical Insurance -Dental Insurance -Vision Insurance -401K -Life Insurance 

Compensation Range: 50,000-53,000 Annually

Please send your resume and cover letter to: [email protected]